Shipping policy
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At Molly Vella, we want every order to move from our shop to your door as smoothly as possible. Below you’ll find everything you need to know about order processing, shipping options, tracking, and delivery.
Most orders are processed and prepared for shipment within 1–3 business days after payment has been successfully received.
We currently offer shipping within the United States.
| Shipping Method | Order Amount | Shipping Fee |
|---|---|---|
| Standard Shipping | $0.00–$59.99 | $9.00 |
| Free Shipping | $60.00 and above | FREE |
| Expedited Shipping | $0.00–$99.99 | $18.00 |
| Free Expedited Shipping | $100.00 and above | FREE |
The available shipping methods and applicable charges will be displayed during checkout.
Delivery times may vary depending on your location, carrier schedules, weather, holidays, and other circumstances.
Any delivery timeframe shown at checkout is an estimated timeframe, not a guaranteed delivery date.
Molly Vella is not responsible for delays caused by:
Once your package has been shipped, tracking information will be sent to the email address associated with your order.
Please allow approximately 24–48 hours for tracking information to become active after the carrier receives the package.
If your tracking information does not update immediately, please allow additional time for the carrier's system to register the shipment.
Please carefully review your shipping address before completing your purchase.
Once an order has entered the fulfillment process, we may not be able to change the shipping address.
Molly Vella is not responsible for packages delivered to an incorrect address due to inaccurate information provided by the customer.
If your package appears to be significantly delayed, missing, or arrives damaged, please contact our Customer Support team as soon as possible.
For damaged packages, please provide:
Our team will review the information and help determine the appropriate next step.
A package may be returned to us if it is refused, left unclaimed, or sent to an incorrect address provided by the customer.
If the package needs to be shipped again, additional shipping or handling charges may apply.
Where applicable, these costs may be deducted from any refundable amount.
Molly Vella currently ships within the United States only.
Certain remote or restricted locations may have limited carrier availability or require additional delivery time.
Molly Vella
1301 Dogwood Ln
Atlanta, GA 30349
United States
Business Address Only — Not a Return Address
Please do not send returns or merchandise to this address unless our Customer Support team has specifically provided return instructions.
Molly Vella Customer Support
Email: vip@mollyvella.com
For questions about your order, shipping status, tracking, or delivery, please contact us. We typically respond within 24–48 business hours.
From the moment you place your order to the moment it arrives at your door, we want the experience to feel effortless.
Thank you for choosing Molly Vella and allowing us to be part of your everyday style. We hope your package arrives with a little excitement — and that what’s inside becomes something you’ll love wearing again and again.
Here’s to beautiful pieces, easy moments, and styles worth looking forward to. ✨
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